RING FAQ's

 Return policy? 

You have 14 days from date of delivery to return for a full refund (minus shipping). If your return is between 14-30 days since delivery you will receive store credit. No returns are accepted after 30 days. No International returns. If you have any questions, please ask us at Help@ikaikastudios.com. 

 

How long do orders take to ship?

Please allow us 1-2 weeks to package your order. Depending on the time of year, and where you live, shipping can take around 3-5 days. You will be able to track your order via the shipping confirmation sent to your email.

 

What does it mean if my order is in Pre-Shipment?

This means that our team is packing your order, or we have handed it off to USPS and they haven't scanned the package yet. Please allow tracking 48 hours to update.

 

Route Package Protection: 

Covers lost, stolen, or damaged packages if added to your purchase during checkout.